Returns & Exchanges
At HomiaStore, we want you to love your home essentials. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your HomiaStore account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.